Tiger Direct sucks it large
I just experienced some of the worst customer service ever from Tiger Direct. Congrats, guys — you’re even worse than Rogers!
It takes a real visionary organization to deliver — on top of complete and utter incompetence in helping a customer with their problem — service that makes the customer feel like a moron for not understanding the ins and outs of running a business based on drop shipping. Obviously when I want to cancel my order with you, Tiger Direct, it’s my responsibility as the customer to cancel it with the anonymous drop shipper as well. Why didn’t I think of that? Thankfully, the gentleman I spoke to in customer service was only too happy to deliver this message in a completely unnecessarily rude and condescending manner. Reminding me yet again why I’m just not smart enough to be working in a call centre. Boy, I wish I had gotten that young man’s name. I would have loved to have included it here.
So, Tiger Direct… the ball is in your court. Contact me if you’d like to salvage this blunder.
The Brian Jonestown Massacre, Thee Shams, Black Rebel Motorcycle Club, U2, AC/DC, MGMT, Rocket from the Crypt, Sharon Jones and the Dap-Kings, Nirvana, The Rolling Stones, KISS, The Super Friendz, The White Stripes, The Kinks, The Beatles 
Hmm… I don’t know. I just got through a marathon Rogers day of disappointment on Monday. I still think they’re king.
Long live the King!
wait a second, i’m still trying to get over the fact that there is a worse company out there than Rogers!
Anything’s possible but don’t hold your breath waiting for them to contact you, Steve. There was a blog up until a year or so back with a whole litany of consumer complaints against TD. Tiger Direct sicked its lawyers on the registrar and got the domain name “tigerdirectsucks” switched over to their ownership. I believe it now just redirects to their main site. I guess it’s cheaper to shut the critics up than it is to fix the problem. I only lost $50 in my scrape with TD (and lots of wasted time). There are good alternatives out there. I’ve been pleased with NCIX thus far.